• Cisco Jabber For Mac
• Cisco Jabber Mac Os X

Cisco Jabber™ for iPhone and iPad is a collaboration application that provides presence, instant messaging (IM), voice, voice messaging, and video calling capabilities on Apple iPhone, iPad, iPod touch, and Apple Watch. Escalate your Jabber calls into multi-party conferencing with Cisco WebEx® Meetings. This integrated collaboration experience works with both on premise and cloud-based collaboration architectures. New App on Apple Watch, with this App you can:.

Phone Controls. Use My Computer for Calls. You can tell Cisco Jabber for Mac to send calls to your computer. X Start or stop self video x Adjust. Download Cisco Jabber for Mac. Double-click the downloaded file from your browser and then double-click the Install_Cisco-Jabber-Mac.sparkle_guided.pkg file to start the Cisco Jabber installer wizard. When the Welcome screen displays, click Continue. Read the license agreement if you wish and then click Continue.

Check new chat messages. Reply a chat with Siri, emoticons, and pre-defined messages. Answer/Decline/End a call. Mute/Unmute a call.

Check recent calls. Call back from resents.

Change your presence -Send broadcast IM to multiple contacts -Multiple Device Messaging (carbon copy to all connected Jabber clients) for cloud deployment -Select speaker as default audio output deviceSecurity enhancements -Stability improvements -Refer to Release notes for more details. 11.1.1 Nov 3, 2015. Mobupp, Cisco Jabber Connection The app does what it is designed to do quite well. However, a major shortcoming is frequently I cannot connect into a conference call after I have signed in and dialed the conference number. It is not clear to me why this happens frequently (and I have heard similar issues from colleagues). I figured out I have to sign out of the app and sign in again to be get a “dial tone” to connect into a conference.

This makes no sense to me; and it also has caused me to be late connecting into a conference call. Developer Response, Could you go to the Settings-Problem Report, then send the Problem reports to the email jabber-ios-feedback@cisco.com, we can check the cause for you. Mobupp, Cisco Jabber Connection The app does what it is designed to do quite well. However, a major shortcoming is frequently I cannot connect into a conference call after I have signed in and dialed the conference number. It is not clear to me why this happens frequently (and I have heard similar issues from colleagues). I figured out I have to sign out of the app and sign in again to be get a “dial tone” to connect into a conference. This makes no sense to me; and it also has caused me to be late connecting into a conference call.

Developer Response, Could you go to the Settings-Problem Report, then send the Problem reports to the email jabber-ios-feedback@cisco.com, we can check the cause for you. Sert76, Crashing on iPhone X My app automatically updated this past week. It now crashes as soon as I open it. I can’t submit a report as it won’t stay open long enough for me to do anything.

However, I uninstalled then reinstalled the app. It then allowed me to open, enter my credentials, then login. As soon as it connects to our sever it crashes. My coworkers iPhone is a iPhone 7 and he is running the same version of Jabber as I am.

He isn’t experiencing the problems I am having. I tweeted a video of what’s happening to Cisco support but no reply. I can’t open a TAC as our Cisco servers are managed by a outsource tech company. Developer Response, Could you go to the Settings-Problem Report, then send the Problem reports to the email jabber-ios-feedback@cisco.com, we can check what's the problem. Sert76, Crashing on iPhone X My app automatically updated this past week. It now crashes as soon as I open it.

I can’t submit a report as it won’t stay open long enough for me to do anything. However, I uninstalled then reinstalled the app. It then allowed me to open, enter my credentials, then login. As soon as it connects to our sever it crashes. My coworkers iPhone is a iPhone 7 and he is running the same version of Jabber as I am.

He isn’t experiencing the problems I am having. I tweeted a video of what’s happening to Cisco support but no reply. I can’t open a TAC as our Cisco servers are managed by a outsource tech company. Developer Response, Could you go to the Settings-Problem Report, then send the Problem reports to the email jabber-ios-feedback@cisco.com, we can check what's the problem.

DespicableJohan, Just let me sign in please. For the most part, this app is great.

Cisco Jabber For Mac

However, every time my password is changed this app continuously saves the old password and I’m unable to sign on unless I’m at my computer. I’m currently having this issue and have been unable to login without getting an error saying I’m using the wrong credentials. I’ve deleted and re-installed the app hoping for a different result, but I’m still encountering the same exact issue. Developer Response, Normally, there will be alert pop up and there is also the warning hint in the Account page, If you still encounter the issue.Could you help send out the logs by going to Settings-Problem Reporting - Send Problem Report.

If the “To” is blank, you can send to the mailer jabber-ios-feedback@cisco.com. DespicableJohan, Just let me sign in please. For the most part, this app is great. However, every time my password is changed this app continuously saves the old password and I’m unable to sign on unless I’m at my computer. I’m currently having this issue and have been unable to login without getting an error saying I’m using the wrong credentials. I’ve deleted and re-installed the app hoping for a different result, but I’m still encountering the same exact issue.

Developer Response, Normally, there will be alert pop up and there is also the warning hint in the Account page, If you still encounter the issue.Could you help send out the logs by going to Settings-Problem Reporting - Send Problem Report. If the “To” is blank, you can send to the mailer jabber-ios-feedback@cisco.com.

Hello, After having issues myself with Cisco Jabber for Mac 9.2 specifically with Active Directory lookups not working, or contact information not populating (and therefore not being able to call users from the contact list as no telephone information exists) I am including a sample jabber-config.xml file that works for me. Please note: there are many different ways to configure this. What I will be showing is the method that works for me and my deployment, which is pretty standard. As always and as a disclaimer, once again, this is what has worked for my deployment scenario. Always keep backups of your configuration files, and always be mindful of anything you have configured already, especially in the jabber-config.xml file. Background My deployment is based on CUCM 9, with 1 publisher and 2 subscribers.

I also have a CUCM IM & Presence 9.0 server. This assumes that you have already configured your deployment and Jabber is functioning already, albeit with the aforementioned issues. As for Active Directory, my deployment will be based on Windows 2008 R2 Domain Controllers running in native 2008 mode. For this example, we will be searching directly against one of the DCs with a Global Catalogue role. Please be aware that in large deployments you will have to plan accordingly with regards to lookup traffic from Jabber clients to the DCs.

Also, as of Cisco Jabber for Mac 9, the client no longer can search via the CUCM internal directory (which may be made of local end users, Active Directory synced users, or a mix of both) and this must be done via a LDAP mechanism. Scenario In this deployment scenario, Cisco Jabber for Windows is working properly - you can search and add people from Active Directory, and contacts in your contact list have all the appropriate fields populated from Active Directory. However, when trying the same with Jabber for Mac, Jabber for iPhone or Jabber for iPad you notice that you cannot perform a directory lookup, and if you add people directly (for example, john@test.local) the user only has the IM field populated. No telephone, email or additional information is displayed. Solution Whereas Cisco Jabber for Windows uses the EDI mechanism (native Windows), whereby when running from a computer that is on the domain (or in the event that you are search for contacts in another Active Directory domain where a domain trust exists), Jabber for Mac / iPhone / iPad uses the BDI mechanism. In this case, you will need to provision a jabber-config.xml file that you will upload to your TFTP server (or Publisher) that will be 'downloaded' by your Jabber for Mac client and also used by the iPhone and iPad client.

You can configure many options in the jabber-config.xml file, but for this example we will place just the information that we need to order for these clients to request and display Active Directory information. Please note that the configuration may vary depending on your deployment, but at the very least we will be: - Configuring a DC where we will perform the lookup. Configure credentials that will be used to perform the lookup. This will be an Active Directory account that has read rights on the Active Directory domain. Please note that these credentials are saved in plain text in the file, so ensure that the account that you will be using is not privileged.

Configure the server port that we will be using to perform the lookup. Configure the Search Base. This is basically where we want the directory lookup to happen. You can either choose for this lookup to start at the 'base' of the domain (and therefore the search will iterate through all the user accounts and and OUs below the root base) or define a specific OU where you want to search. There is a current limitation with Cisco Jabber for Mac whereby you can only have 1 search base configured. Please keep this in mind if, like me, you have multiple OUs (like an OU for each company in your organization) and under these OUs you have sub OUs as a user account container. If using the top level search base, unless you specify a filter, you will potentially be able to search for all user accounts in the domain.

You will need to configure the parameter if you want to fine tune your search ability. Steps These are the steps I have followed. Other steps or considerations may vary. Log in to your TFTP server and download the jabber-config.xml file and keep it as a backup. If you are already using the jabber-config.xml file for other purposes, do not worry - you can add your BDI information parameters inside. Remove the jabber-config.xml file - Edit the jabber-config.xml file and configure thus: BDI AD DOMAIN CONTROLLER IP ADDRESS YOUR PRESENCE DOMAIN 3268 YOUR SEARCH BASE USER@DOMAIN.LOCAL PASSWORD 0 For example, let´s assume the following: - Domain controller IP address is 10.1.1.2. Your presence domain is test.local.

Your search base will be test.local using the top level of the domain. Your username with which you will be doing your searches is called walt. Usually you can either identify walt as test.local walt or walt@test.local. It is always best, in these sort of scenarios, to use the UPN convention so we will be configuring a walt@test.local.

The password is the Active Directory password for the account walt. I have disabled TLS in my case. There are issues with the Jabber for Mac client when using other security methods. BDI AD 10.1.1.2 test.local 3268 DC=test,DC=local walt@test.local walt01! 0 One you have configured the jabber-config.xml file, you will now need to upload it to you TFTP server.

Once uploaded, you will need to restart the Cisco TFTP service. Again, my TFTP server is on my CUCM publisher, so: - I go to Cisco Unified OS Administration on my Publisher server, TFTP File Management and I upload jabber-config.xml to / directory - I then go to Cisco Unified Serviceability on my Publisher server, I locate the Cisco TFTP service and I restart the service Once this is done, you can figure up your Jabber for Mac client. As a test, on your Mac (using Terminal) go to: /Users/ username/Library/Application Support/Cisco/Unified Communications/Jabber/Config In here you will see several files, but what we want to see is jabber-config.xml.

As soon as you start the Jabber for Mac client and log in, the jabber-config.xml file will download from your TFTP server and get saved here. When you see it appear, just type in your terminal window more jabber-config.xml and make sure that the output is the same as the xml file you created. From there, try doing directory search.

If you have previously added contacts and they still lack attribute information, you will need to remove them (sometimes it will not refresh properly) and add them again from the directory. I will be updating this guide and ammending anything that is incorrect, but this is meant to be a quick checklist and steps to get this, at least in the most very basic version, up and running for Jabber for Mac. Hello, Thanks for this post! It works, I can do lookup and also I can add found contact to contact list and get information about contact from LDAP.

Cisco Jabber Mac Os X

One more question: - I can't get all information about contact. I don't get e.c mobile phone number and more others attributes.

I have tried to expand your file as follows: BDI AD IP of AD Presence Domain 3268 Search Base User Password 0 msRTCSIP-PrimaryUserAddress thumbnailPhoto telephoneNumber mobile homePhone otherTelephone title company co postalCode l st streetAddress But it didn't help. When I capture lookup via Wireshark, I can see that Jabbers sends search request with bunch of attributes, but from LDAP answer contains only 8 attributes. (see attached screenshots).